Some ARC policy guidelines to note before placing your order:

One-Of-a-Kind Products

Many ARC products are artisan crafted. Given their handmade and hand-finished nature. Each item is unique and no two are exactly alike. Images on our websites may vary from your actual piece.

Special Orders

Special orders begin production immediately upon order placement and are built to your specifications. As a result, the item(s) cannot be cancelled, changed, returned or refunded at any time. A non-refundable 50% deposit will be charged when you place your order. For the balance due, you may see an authorization or pending charge on your credit/debit card. When your order ships, the balance due will be charged to your card.


You may see $1.00 authorization on your credit/debit card after you purchase your item(s). This is part of our anti-fraud system. This authorization will expire and be removed from your card within 3-5 days depending on your bank's policy. Your account will be charged as items ship, with the exception of special orders. For special orders, a non-refundable 50% deposit will be taken when the order is placed; the remaining 50% will be charged when your order ships.

Ship-To Address

It is your responsibility to ensure that all ship-to address information is correct.

Product Availability

We make every effort to display the most current and accurate product availability information. We will notify you via email in the event that a product's availability date changes.